Comments on: Jitterbug - Groovy, yes, but usable?

By: Anja Rau

Anja Rau — Fri, 21 Mar 2008 18:52:10 +0000

I’m sorry, I haven’t seen the actual phone myself and and not familiar with the producers’ retail strategy. Best check out their website: http://www.jitterbug.com (which, btw, appears to have been updated).

By: Mary Kostrzewa

Mary Kostrzewa — Sun, 16 Mar 2008 01:06:25 +0000

the jitterbug sounds like the cell phone Iam looking for. SIMPLE large buttons etc. can you tell me how to see a picture of it or can Isee one at an AT&T store?

By: Anja Rau

Anja Rau — Sat, 02 Jun 2007 11:29:59 +0000

Hm, I see.
The issues I pointed out reside on a rather high level: like a stuck car window - inconvenient, but you can still drive the car on the highway.
Your comment seems to support an observation I make repeatedly: that people who come to a website with a clear purpose often fade out informational clutter on the site and succeed well in their task. Standard usability ckecklists only go so far in determining a site’s usefulness and feedback from a site’s “real” users is the most valuable data a webdesigner can get!

By: Mary Morrison

Mary Morrison — Fri, 01 Jun 2007 16:54:04 +0000

Hi,

I’d have to disagree. I bought a cell phone for my mother and when I first researched the Jitterbug, I was pleased the site was so easy to navigate and I could find the info I was looking for, unlike with my cell phone company’s website. I think the basicness of the site is almost done on purpose to coincide with the company’s message of simplicity. The site is geared towards an older user, who like my mother may have difficulty using a website.